Aftersales Support & Maintenance

At Spaceguard we understand that our job doesn't always end upon delivery of your products, that's why we provide a comprehensive aftersales and support service.

We stand by our products with the knowledge that they are robust, durable, and made to the highest quality. However our 12 month parts warranty gives you that extra peace of mind, and our small trustworthy team are always ready to assist with any issues or problems that may occur.

We appreciate honest feedback about our products and services, if you would like to submit any feedback or offer any suggestions on how we can improve please use this contact form.

 

Product Warranty

We offer a 12 month warranty on parts. If you have any issues with your Spaceguard equipment please contact us so we can promptly resolve the issue. To assist our engineers in diagnosing problems and formulating solutions, it may be helpful to send a photo or video of the issue. This information can be sent directly to sales@spaceguard.co.uk.

Aftersales Support

We have a knowledge bank of helpful videos and articles to assist you in getting the best out of your Spaceguard products.

Where required we can supply spare parts such as adjustable feet, cutter blades, ESD matting and kits.

If there are any problems with our products or if you have any questions then please do contact us and we'll be happy to assist you.

Maintenance & Servicing

Spaceguard has skilled engineers to maintain equipment on an ongoing basis with options for quarterly or yearly servicing. With a large stock of spare parts and all required materials, we are able to complete servicing or repairs with minimal delays. Please speak to our sales team to find our further details.

Returns Policy

All Spaceguard items that are made bespoke to suit customer requirements are not eligible for a return. This is why it is important to communicate your exact requirements to our team.

In the event that items arrive damaged or there is a manufacturing error then please contact our sales team who will be able to rectify any problems.